RTI – Real Time Information System

INGROUP, by utilizing its great experience in the field of sales and knowing the high requirements that this field has, is offering the innovative platform of RTI (Real Time Information).

With cutting-edge technology RTI enables companies to have in real-time data concerning the sales or merchandising department, and/or the sellout of shops enriched at the same time with many important information they need.

RTI constitutes a strategic choice for any organization and is an essential tool for managing, monitoring and evaluating sales/merchandising teams and POS.

It’s the ultimate Sales & Merchandising Force Automation System (SFA), since the information is important, but it must be real time and accessible from everywhere, even on the move.

RTI: Real Time Information

  • Reports
  • Management of sales & merchandiser teams
  • Total control of each POS
  • Photos tagged per POS/Date/Visit

RTI Available Modules – Services :

  • Sales (Order Taking)
  • Merchandising
  • SellOut
  • Ex-van
  • Questionnaires (Gathering various information – Fully customizable)
  • Reports (Web based Reporting System)

RTI Advantages

  • Instant information (both the user and the manager responsible)
  • Information Utilization (reconstruction through customizable reports)
  • More efficient management of Sales & Merchandiserteams
  • Processes automation
  • Error Minimization due to automatic entry of orders, invoices etc.
  • Productivity increase
  • Reduction of operating costs
  • Better customer service
  • Complete information concerning every company’s customer and total control of each POS
  • Better fund and reserve management
  • Full system configuration ability
  • Remote access to database
  • Multi Information Collection via customizable questionnaires
  • Photo Gallery with date mark and corresponding POS where it was taken
  • Order taking ability



In Store – Web Based Reporting Software focusing in:

  • Efficiency
  • Productivity
  • Manageability
  • Connectivity
  • Security

Advanced features:

  • Mobile CRM
  • KPIs
  • Business Intelligence
  • Personal Productivity
  • Geo-Apps
  • Marketing Management
  • Mobile Device Management
  • Mobile Application Management
  • Mobile Data Capture

Unique Features:

  • Online / offline
  • Custom Fit per user
  • Customer-oriented approach
  • Online communication with users
  • Location based information
  • Data Capture
  • Ability of usage of the device by different users

Order taking module

Order Taking Process:

Interface specially designed for quick order entry, accessing all available offers and invoices and linked to updated ERP data. Access to pricing policies, discounts, inventory, promotions etc.

Sales Orientation:

Sales Dashboard to inform the Merchandiser about the most important customers / opportunities / products based on sales to date, sales forecast etc. Ability to drill down into customer details enabling better operational programming.

Sales Objectives:

Dashboard display sales data by month, quarter and year.

With one click, the Merchandiser can go to “personal goals” where he can see his progress with simple KPIs or drill down to detailed figures and diagrams.

History, objectives and trends:

Full dashboard with sales history, goals and trends. The ability to drill down to transaction level ensures that the seller has all the data needed to make better sales and updated forecasts.

Mobile CRM Features

Performance MNGT (KPIs):

KPIs Application Enrichment. The Merchandiser knows at any given moment the critical
metrics that will enable him to become more efficient and effective in order to achieve his Objectives.


Personal Productivity Tools:

  • Calendar
  • Tasks
  • Messages
  • Microsoft Lync
  • Document Management
  • Microsoft SharePoint
  • Workflows
προσωπικα εργαλεια

Client Portfolio / Tiering:

All customer portfolio in one view, sorted by multiple criteria.

Λίστα Πελατών Ταξινόμηση

If combined with the Order Taking Module, there is capability of Client Portfolio classification against potential turnover so that the Merchandiser / Seller knows where it is worth investing his time and effort

λιστα πελατων ταξιν 2

Business Intelligence Features

Mobile Business Intelligence:

Reports: HTML 5 reports & KPIs, parametric report generation,
Multi – platform, online communication with back-office data, interaction with many data sources

Self Service Business Intelligence:

Integration with Microsoft Self-Service Business Intelligence tools that enable the user to design and construct his own reports and analysis

Self Service Business Intelligence
Self Service Business Intelligence 2
Self Service Business Intelligence 3

Mobile Business Intelligence Features

Dynamic Dashboards:

Merchandisers gain access to multiple dashboards that help them to direct their efforts to the right direction and customers.

All dashboards are touch sensitive with possibility of drill down.

The dashboards ensure that Merchandisers remain efficient and focused on their goals.

Δυναμικοί Πίνακες Δεδομένων
Δυναμικοί Πίνακες Δεδομένων 2
Δυναμικοί Πίνακες Δεδομένων 3


There is the possibility of synthesizing various questionnaires, both of open and closed type, in order to collect any type of information according to each customer’s need.

Then the gathered results can be exported to fully customizable reports for their best utilization.


Daily – Weekly – Monthly – Annual

  • Analytical and comparative reports: 
  • at POS
  • per chain
  • per merchandiser
  • by City or over Region or Greece in total


  • Reports:
  • per Product Code or Category
  • POS Share shelf
  • POS Competition
  • Build according to required Questionnaires


  • Assessment of each store visit
  • Photos tagged to each POS and linked to comments and date


  • Route Planning and Tracking

Planning routes with GeoLocation and GeoFencing.

Displaying customer data. Merchandisers are better prepared for each day so that every minute and km reaches its full potential. Automatic route adaptation if there are additional/extra events & visits.

  • Geo Marketing

If combined with the Order Taking Module, the sales opportunities appear on the map for easy programming of visits and routes. One-touch access to the opportunity record and details useful for achieving sales.

  • GPS Tracking

Route display.
Compared with preplanned Merchandiser’s Route.
Statistical data services
(gasoline, mileage, speed, start / stop).

Geo Applications
GeoApplications 2
Geo-Applications 3

Mobile Management Features

Mobile Device Management:

  • Manage all devices in one console
  • Organization Groups
  • User Authentication
  • Device Enrollment
  • Device Profiles
  • Automated Compliance according to parameters
  • Real-Time Dashboards
  • Reports & Analytics

Mobile Application Management:

  • Remote Application Management
  • Application Security
  • Tracking & Analytics
  • Allow / Block Application Modules
  • Application Distribution
  • Licensing Management
  • Version Management
  • Status Management
Mobile Management Features
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